Free shipping
Answers to the most common questions about Pinplace pin travel maps, ordering, shipping, and returns.
We offer three sizes:
See the size guide on our product page for a visual comparison.
Each map comes with 100 pins in the colour you select at checkout.
When customizing your travel map, you can choose from several personalization styles shown on the product page. You can add traveler names, an inspiring quote, a personalized map legend, or other details about places you have visited or plan to visit. Personalization adds 20 EUR to your order.
Yes. Our maps arrive ready to hang with mounting hardware included, so you can display your map as soon as it arrives.
We offer free shipping on orders of 99 EUR or more. For other destinations or smaller orders, shipping rates are shown in your cart at checkout.
Standard (non-personalized) orders usually ship within 1–2 business days. Personalized maps may need a few extra days. Allow additional time during peak seasons such as November and December.
We ship worldwide. International orders outside the European Union may be subject to customs duties or import charges paid by the recipient.
Yes. Personalized maps can be returned within 30 days if they are in new condition. Return shipping is paid by the customer. Maps with pinholes may be returned, but a restocking fee of up to 20% may be deducted from your refund.
Email hello@pinplacemaps.com with your order number and reason for return. Wait for return instructions before shipping your map back.
Email hello@pinplacemaps.com or use our contact form. We typically respond within one business day, Monday–Friday.
Yes. We provide a lifetime warranty against manufacturing defects. If you believe your map has a production flaw, contact us with photos and your order number.
